Frequently Asked Questions

Beautiful and professional bracket solutions

X year warranty

for all of our products

At 251 Steel, we stand behind the quality of our brackets and hope you’re fully satisfied with your purchase.  If you’re unsatisfied for any reason, please contact us within 30 days of delivery to request a refund. Visit our  Return Policy page for more information.

GENERAL SUPPORT & RETURNS

I purchased the wrong quantity/style, what should I do?

Please contact XXXXXXX and we would be happy to assist you in correcting your order.

What if part of my order is missing or damaged?

Please contact XXXXXXX and we will help correct your order.

What is your return policy?

At 251 Steel, we stand behind the quality of our brackets and hope you’re fully satisfied with your purchase.  If you’re unsatisfied for any reason, please contact us within 30 days of delivery to request a refund. Visit our  Return Policy page for more information.

Can you make custom brackets?

Yes! Contact us at XXXXXXX to find out more about custom bracket options.

DULUTH BRACKET

What size bracket do I need?

To determine to correct bracket size for your overhang, subtract 4” from the overhang depth and select the  closest bracket size. 

How many brackets do I need?

You will need one bracket for every 18” to 24” of countertop width. The first and last brackets should be placed  approximately 3” from the ends of the countertop, with the remaining brackets spaced evenly.

FETZER ADJUSTABLE BRACKET

Do these need to be installed by a professional?

No, our Fetzer Adjustable Brackets are designed to be easily installed by the novice do-it-yourselfer or by a  professional. Here’s a look at the installation process: www.youtube.com/watch?v=wkM6UxLgqsI 

You can also download our detailed installation guide for easy, step-by-step instructions here: XXXXXXXX

What tools will I need for installation?

Phillips Head screwdriver, 1/8” Drill Bit, Caulk, Router, Wood Chisel

Is all the hardware included with the bracket?

No, the Fetzer Bracket is designed to be installed inside your cabinets or wall. The adjustability feature only  works when the bracket is installed behind the wall.

Can these be mounted to the outside of my cabinet / wall?

No, the Fetzer Bracket is designed to be installed inside your cabinets or wall. The adjustability feature only  works when the bracket is installed behind the wall. If you’re looking for a bracket that can be mounted externally, check out our Valiant Bracket.

What does active support mean?

Active support means that the bracket is providing constant upward force on the underside of your counter top, giving you peace of mind that your countertop is properly supported.

Do the brackets come in other colors or finishes?

Our Fetzer brackets come in a beautiful, textured, black powder coating. However, we can provide custom  colors and finishes as needed. Contact us at XXXXXXX to find out more about ordering custom brackets

Are these made in the USA?

All 251 Steel brackets are manufactured in the United States from 100% American-made structural steel and  are powder coated to guard against corrosion.

What size bracket do I need for my overhang?

Our Fetzer Adjustable Brackets support overhangs between 8” and 18”. See page 2 of our downloadable In stallation Guide or see the size chart below.

How many brackets do I need?

You will need one bracket every 12-18”. The chart to the right gives bracket requirements for countertops of various widths.  Please see the Installation Guide for more information on how the brackets should be spaced.

Can I use this bracket outdoors? Will they rust?

All of our brackets are manufactured from American-made  structural steel and are powder coated to guard against corrosion.  As long as the powder coating is not damaged, they can safely be  used outdoors without the threat of rust. 

Why is the steel so thin? Is this bracket strong enough?

Although the Fetzer Adjustable Bracket is only 3/16” thick, it can provide far superior support than com petitive options. The bracket’s patented adjustability creates upward force on the countertop for increased  strength and reliability. This allows us to make the Fetzer Adjustable Bracket from thinner steel for the low est-profile countertop support available.

SHIPLEY BRACKET

Is hardware included? What will I need to install the brackets?

Our Shipley Bracket does not come with mounting hardware. We recommend using five 5/16” lag screws for proper installation of each bracket.

Which size bracket do I need?

To determine the proper bracket length, add the length of the overhang and thickness of the cabinet wall,  then subtract 4”.

How many brackets will I need?

You will need one bracket every 12-18”. The chart below gives bracket requirements for countertops of various widths. The first and last brackets should be placed 3” from the end/corner of the countertop. The spacing between  brackets can be determined using the formula below:

SIGMA SHELF BRACKET

Is hardware included? What tools will I need for installation?

Each Sigma Shelf Bracket comes with the four wood screws necessary for mounting. You’ll need a drill, ⅛”  drill bit, Phillips screw driver, and level for installation. 

Which size bracket do I need?

To determine the correct bracket size, subtract 2” from the depth of your shelf and select the closest bracket  size. The Sigma Shelf Bracket can support shelves up to 14” deep. 

How many brackets will I need?

You’ll need one Sigma Shelf Bracket for every 18” of shelf length. The first and last brackets should be placed  approximately 1” from the ends of the shelf, and the remaining brackets should be spaced evenly.

VALIANT BRACKET

How many brackets will I need?

You will need one bracket every 12-18”. The chart below gives bracket requirements for countertops of various widths. The first and last brackets should be placed 3” from the end/corner of the countertop. The spacing between  brackets can be determined using the formula below: 

Why is the steel so thin? Is this bracket strong enough?

The low-profile Valiant Bracket is made from thinner steel than most other brackets on the market, but its  unique ribbed design provides strength that exceeds that of bulkier, more expensive brackets. 

The 8” to 16” lengths are 3/16” thick; the 18” to 22” lengths are 1/4” thick.

Can I mount these to the outside of my cabinet wall?

Yes! The Valiant Bracket may be mounted either on the outside of the cabinet wall, or on the inside for hid den support. 

TURNER BRACKET

What size bracket do I need?

To determine to correct bracket size for your overhang, subtract 4” from the overhang depth and select the closest bracket size.

How many brackets will I need?

You’ll need one bracket for every 18” to 24” countertop width. The first and last brackets should be placed approximately 3“ from the ends of the countertop, and the remaining brackets should be spaced evenly. 

Satisfied Customers